Privacy Policy

Your privacy and security is extremely important to us and your happiness is our prime concern.

The hardest thing on the Internet is parting with your credit card.

Will my credit card details and personal information be safe?

At Joanna G, all your transactions are completed with the security provided by the highest level encryption servers available. Your credit card details are guarded by technology that is completely, 100% secure so you can order with confidence .We DO NOT store your credit card information on our server.

The ordering section of this site is protected by our SSL (secure socket layer) Certified by Thwaite.

All payments at Joanna G are accepted via the ultra secure BNZ Buyline service.

If, for any reason you do not feel safe entering your credit card information on our site, please feel free to fax, mail or post your order to us.

We will never sell, trade or give your personal information that you supply to us to anyone, EVER!.

After all we appreciate your trust, and will never do anything to betray it.

We use every means available to protect your sensitive information, that's why when you initally order from us, you will need to register as a customer by opening an account. You will be able to track your orders, update your information, create wish lists and much more. It may take a little more time to do business this way, but we believe it is safer for you and your privacy and that's what matters.

Joanna G has a pro-active and vigilant policy regarding Fraud.

We will not hesitate to inform the proper authorities of any attempted fraudulent order. Credit Card fraud in particular is a crime that is being committed daily over the internet. In the interests of customer security, all orders submitted using free email accounts or being delivered to a different address other than your billing address will be verified before despatch.

Overseas Orders

All Overseas Orders will be verified by Joanna G. This is to ensure that we are both protected from credit card fraud.

This is to ensure that we are both are protected from credit card fraud.

If you would like any further information regarding our privacy and security policies, please feel free to contact us.