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SCRATCH AND SIN CARDS 10PK - BLI20
Scratch And Sin Cards are a great way to lighten the atmosphere in the bedroom. Designed to allow couples the chance to experiment without feeling embarrased or self concious. If you want to discreetly expand the boundaries in your bedroom a 10 pack of Scratch And Sin Cards could be just the tonic.
WHAT JOANNA SAYS ABOUT SCRATCH AND SIN CARDS 10PK - BL120
Loads of fun to be had with these mysterious cards. Where, when and how are just some of the questions that will be answered as you scratch. Revealing the answers is only the start of the unveiling that will take place as your partner(s) await your instructions..... Players have, on occasion been known to misinterpret the instructions on the card. A must for those with a sense of adventure.
OUR 30 DAY WARRANTY
NZ Health Regulations do not permit the return of intimate apparel and products if you have changed your mind about your purchase. We agree with this and think it would be intolerable for a company to accept returns of sex toys from customers and put them back out for sale!
We do make an exception for lingerie, provided the item has not been worn. Sometimes it is only when you get to try it on, you find that perhaps the colour isn't a good match or that you may require a different size.
If you want to return lingerie, you do need to send it back to us within 7 days of receipt with proof of purchase. If the replacement product is unavailable (please check the website sizing on the products, as this shows all sizes and colours available instock), a Joanna G credit note will be issued or you can choose other items.
Credit notes can not be redeemed for cash, but can be gifted or used to purchase products in the JoannaG range. Hosiery and packet lingerie is unable to be returned for resizing as when these items are tried on, hair and fibres get trapped in the material making them unsuitable for resale.
If you receive a faulty product then we will certainly meet our obligations under the Consumer Guarantees Act to provide a remedy. Normally this will be a replacement item. All Intimate products carry a 30 day manufacturers warranty against faults & defects. In the unlikely event of there being a fault with any product that you have purchased, we will send a replacement providing the item is returned within the warranty period.
Please contact us before shipping your faulty product back. Sometimes it could be something as simple as a battery or contact issue. If we advise you to send the product back,you will be issued a warranty claim form which MUST be completed and included with your item. Please do be aware though, that if you have broken the toy, it will not be eligble for a replacement or return (we will only return broken non warranty items if you have included a self addressed courier bag).
Please note, we do not provide a refund if you have changed your mind about your purchase, so please choose carefully. If you have any questions regarding returns or would like further information about our returns policies, please don't hesitate to contact us.
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Delivered In Unmarked Packaging!
Your private selections will be delivered to your door via Post Haste Couriers or if an international delivery via NZ Post International Air.
+ Your order will be shipped with no branding. Orders recieved up until 2pm will be dispatched that day.
+ Please note: we are able to deliver to a PO Box, however your order must fit in an A4 bag and you select the 'No Signature Required' courier option
+ For your safety and security, we recommend the signature required options.
+ If you are unavailable to recieve the package when the courier calls, a card will be left for you to contact them to arrange a more convenient delivery time. If you select the 'No Signature Required' courier option the parcel will be left at your door.
+ If you have any concerns regarding our Delivery system or would like to know more information, please Contact Us.
All returns must be accompanied by a completed 'Returns information form'. We will email this to you so as to make the process as quick as possible. It is essential this is completed, signed and packed with the goods so as we can remedy the issue.
Collecting and Using Personal Information
Welcome to JoannaG.com's website. We appreciate your interest in us. When you visit and navigate our sites and when you communicate with us via our site, we will not collect personal information about you unless you provide us that information voluntarily. Any non-public personal information that you may provide via our sites will be used solely for the purpose stated on the page where it is collected. (In some cases, and in all cases where required by law or regulation, you will be able to update the information that you provide to us either by sending us an e-mail or, where you have established personal profiles with us, by updating your profile online. Please refer to the specific pages where data is collected for more information.) JoannaG.com will not sell, license, transmit or disclose this information outside of JoannaG.com and its affiliated companies unless (a) expressly authorized by you, (b) necessary to enable JoannaG.com contractors or agents to perform certain functions for us, or (c) required or permitted by law. In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided.
By “personal information,” we mean data that is unique to an individual, such as a name, address, e-mail address, or telephone number. From time to time, we may request personal information from you at our sites in order to deliver requested materials to you, respond to your questions, or deliver a product or service.
We welcome your comments or questions about our websites and have provided e-mail boxes for that purpose. We will share your comments and questions with our customer service representatives and those employees most capable of addressing your questions and concerns.
Please note that your e-mail, like most, if not all, non-encrypted Internet e-mail communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use e-mail to communicate information to us that you consider confidential. If you wish, you may contact us instead via telephone at the numbers provided at various locations on our site.
There are some locations on JoannaG.com’s website where we have made special provisions for a more secure environment in which we can exchange information with you. At each of these locations, we will provide you with appropriate instructions.
Other Information; "Cookies" and "Tags"
You should also be aware that when you visit our websites, we collect certain information that does not identify you personally, but provides us with "usage data," such as the number of visitors we receive or what pages are visited most often. This data helps us to analyze and improve the usefulness of the information we provide at these websites.
Like most commercial website owners, we may use what is known as "cookie" technology. A "cookie" is an element of data that a website can send to your browser when you link to that website. It is not a computer program and has no ability to read data residing on your computer or instruct it to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeat users, track usage patterns and better serve you when you return to that site. The cookie does not extract other personal information about you, such as your name or address.
Linking to Other Sites
From time to time, JoannaG.com websites may provide links to other websites, not owned or controlled by JoannaG.com, that we think might be useful or of interest to you. We cannot, however, be responsible for the privacy practices used by other website owners or the content or accuracy of those other websites. Links to various non-JoannaG.com websites do not constitute or imply endorsement by JoannaG.com of these websites, any products or services described on these sites, or of any other material contained in them.
JoannaG.com has adopted and adheres to stringent security standards designed to protect non-public personal information at JoannaG.com.com against accidental or unauthorized access or disclosure. Among the safeguards that JoannaG.com has developed for this site are administrative, physical and technical barriers that together form a protective firewall around the information stored at this site. We periodically subject our site to simulated intrusion tests and have developed comprehensive disaster recovery plans.
Changes to This Statement
JoannaG.com may change this Statement from time to time. We encourage you to periodically reread this Policy to see if there have been any changes that may affect you. This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party. Your privacy and security is extremely important to us and your happiness is our prime concern.
The hardest thing on the Internet is parting with your credit card. Will my credit card details and personal information be safe?
At Joanna G, all your transactions are completed with the security provided by the highest level encryption servers available. Your credit card details are guarded by technology that is completely, 100% secure so you can order with confidence .We DO NOT store your credit card information on our server.
+ The ordering section of this site is protected by our SSL (secure socket layer) Certified by Thwaite.
+ All payments at Joanna G are accepted via the ultra secure BNZ Buyline service.
If, for any reason you do not feel safe entering your credit card information on our site, please feel free to fax, mail or post your order to us.
We will never sell, trade or give your personal information that you supply to us to anyone, EVER!.
After all we appreciate your trust, and will never do anything to betray it.
We use every means available to protect your sensitive information, that's why when you initally order from us, you will need to register as a customer by opening an account. You will be able to track your orders, update your information, create wish lists and much more. It may take a little more time to do business this way, but we believe it is safer for you and your privacy and that's what matters.
Joanna G has a pro-active and vigilant policy regarding Fraud.
We will not hesitate to inform the proper authorities of any attempted fraudulent order. Credit Card fraud in particular is a crime that is being committed daily over the internet. In the interests of customer security, all orders submitted using free email accounts or being delivered to a different address other than your billing address will be verified before despatch.
All Overseas Orders will be verified by Joanna G. This is to ensure that we are both protected from credit card fraud. This is to ensure that we are both are protected from credit card fraud. If you would like any further information regarding our privacy and security policies, please feel free to contact us.